If you have any problems receiving your package, we will reship once at our expense.
- Customer is responsible for providing the correct shipping address
- Customer is responsible for any international taxes or duties to be paid
- We ship packages as a "Gift" with low value so most countries don't charge any import taxes
- All shipments are shipped directly from our warehouse in Hong Kong
- You will receive the tracking information via email and SMS
- It could take up to 5 days for the courier to update their website with tracking details for your shipment
- Depending on the country, the package might be delayed for customs clearance
Estimate Your Delivery Time
Please use the chart below to help calculate how long it will take to receive your order.
The time it takes to prepare your item(s) to ship from our warehouse.
The Time for your item(s) to travel from our warehouse to your destination.
TOTAL TIME TO RECEIVE YOUR ORDER
- Processing time: Up to 3 business days
- Shipping Time: Between 7 - 10 business days
- Some items may have longer processing times depending on the volume of orders. Time-frames may increase during particularly busy periods.